We are excited to launch a new course: Workflow Essentials & Change Management! This course was developed for organizations to examine their business workflows with the objective of recording processes and learning to apply change management. This hybrid course includes both self-directed learning and facilitator-led instructional discussion. You will have the opportunity to virtually discuss course concepts with other learners and a facilitator multiple times during the course.
This course will help you to develop an understanding of organizational workflows for better record management in household management and related tasks such as rent collection, unit turnover, inspections, and case management. Societies looking to modernize their IT and operations through cloud-based platforms will benefit from completing workflow analysis to prepare for these changes. Completing these steps ahead of time can ensure a smoother transition from current systems to integrated systems, such as Office 365 and property management software like Arcori PM.
Upon completion, you will be able to recognize the importance of business practices and workflow analysis, work through use cases in finance, maintenance, and household management, as well as create ready-to-use cases.
By the end of this course, you will be able to:
Date:
February 24 to April 18, 2025
Cost:
$100 plus GST
Member Cost:
$70 plus GST
Registration Start/End Date:
Registration closes March 3, 2025. Refer to the Registration Details section before registering.
Course Format
Key Dates
| When | What |
| March 17 |
Registration closes. Course starts Feb 24. |
| TBD via poll at start of course |
Zoom Session 1: Virtual Course Orientation Meet and greet & course overview. You will also have log-in access to HousingU. |
| TBD via poll near end of course |
Zoom Session 2: Case studies reflection and discussion. |
| April – date TBD | Final Projects due. |
| April 18 | Course ends but access to online course content via HousingU remains opens up until May. |
Prerequisites
There are no prerequisites for participating in Workflow Essentials & Change Management other than a basic understanding of online communication and access to the internet.
This course is designed for anyone who wants to examine their business workflows with the goal of recording processes and learning to apply change management. Regardless of your role, experience, or background, it provides an overview of the key areas to be aware of when considering workflows.
Registration Details
To register, click on the button above to login to our secure Registration site.
Please note that all HousingU courses are for single-user registration only, as our learning management system requires a unique email address for each participant. This means you can’t enroll another person on your behalf. Each participant must set up their own BCNPHA account, register individually, and use their own email to receive their unique login details and course access.
Participants are welcome to either pay upfront or select “Pay Later” upon registration checkout and then forward the receipt/invoice to the appropriate party for reimbursement, if applicable.
For step-by-step registration instructions (PDF) and/or cancellation policy, check out the Course Registration Information page.
Live session access: Registrants will receive a Zoom link for the 2 live virtual sessions from the facilitator once the dates have been scheduled.
Online course content access: You will be able to access the online resources and forums in HousingU, BCNPHA’s online learning platform, on the course start date. HousingU course log-in information will be sent prior to the start date.
Need help?
For more information email:
Kate Nielsen
learn@bcnpha.ca