Our current HousingU Courses are being updated and improved, and will be open for registration January 2023.
If you have not registered, please see below for step-by-step instructions:
If you have read the instructions above and still require registration assistance or have questions regarding your payment, please contact firstname.lastname@example.org.
Once you complete your registration for a BCNPHA online course you will receive a welcome email with course details and login information from HousingU, BCNPHA’s online learning management system (email@example.com). You will receive access instructions within one week of the course start date for facilitated online courses. If you do not receive a welcome email on your course or module start date, please contact firstname.lastname@example.org for assistance.
Module intake is continuous throughout the year. You may register for a module at any time during the year.
You will receive your log-in details via email after you register for a module. You can then log into HousingU at any time to start. You will have 30 days to complete the module from the date that you register. After the 30-day enrollment period, you will be automatically un-enrolled from the module. If you do not complete the module within 30 days, you will have to re-register for the module.
For information about Course Content or Moodle
If you have any questions about course content or our online learning system (Moodle) please contact email@example.com.
Courses, and modules are non-transferable. Any cancellations or changes to course registration by the registrant must be made in writing to firstname.lastname@example.org.
Cancellations received 7 days prior to a course’s starting date will receive a full refund. Cancellations received less than 7 days prior to the course’s start date will receive a full refund, less a 20% processing fee. No refund will be given for 1) cancellations less than 24 hours prior to a course’s start date; or 2) for cancellations at any time prior to 30-day course modules (non-refundable).
If, for any reason, BCNPHA cancels a course, or a module registrants will receive a full refund. Please allow 2 to 3 weeks for refund cheques to be processed.
If you require assistance with registration to any of the Online Learning Events, or have any questions about how to access the Online Learning Event, please email: email@example.com.
After you complete your registration for a BCNPHA Online Learning Event, you will receive an email confirming your registration, and an email with access to the virtual learning platform.
To receive a refund of registration fees, registrants must provide a minimum of 2 business days’ notice for our Online Learning Events, not including the day of the session. Confirmation of cancellation must be provided to the BCNPHA Learning Coordinator by email at firstname.lastname@example.org.
If registrants are no longer able to attend the session, they are invited to find a proxy to attend the session in their place. If the registrant finds a proxy, they need to notify our Learning Coordinator of the change by email at email@example.com.
We ask that registrants communicate promptly when they are no longer able to attend a session, so that waitlisted individuals can have an opportunity to attend the session.