Operations and Maintenance (O&M)
HousingU Pathway: Asset Management

New Construction & Redevelopment April 2024

April 22 to July 15, 2024

If you have property and are debating whether to renovate or redevelop, this course is for you. New Construction and Redevelopment is a newly updated course designed for housing provider leaders, managers and staff that focuses on the various stages of non-profit housing development and construction. This course will help both new and seasoned property and building managers, maintenance staff, and administrators begin the construction process with knowledge of how each decision will affect building maintenance and operations upon occupancy. Participants will be able to answer some of the big questions facing non-profit housing providers today: Do we design and build new housing? Or do we repair, renovate, redevelop or divest our current sites to sustain affordable housing?



April 22 to July 15, 2024


$220 + GST

Member Cost:

$146 + GST

Registration Start/End Date:

Registration open! Registration closes May 13. Note: HousingU course registration is single-user only. Refer to the Registration Details section below before registering.


Topics include:

Development Steps | The Human Side | Preparing for Redevelopment | Building Regulations and Rating Systems | Trending Technologies | Owner Project Requirements, Statement of Requirements, and Handover Requirements | Commissioning Process and Training | Construction Completion and Post-Occupancy

What you’ll learn

By the end of this course, successful participants will able to:

  • Describe the stages of development and construction
  • List and evaluate a variety of redevelopment strategies
  • Describe the factors involved in determining rehabilitation or redevelopment
  • Explain the key elements in determining financial feasibility
  • Make use of maintenance knowledge and lessons from existing buildings to designing new buildings
  • Develop a plan to engage with tenants during planning, including relocation during construction and rehousing after completion
  • Explain the role of building code, local government regulations and building rating systems (such as LEED and Passive House) in design and construction
  • Explain trending technology in residential design, construction and operation
  • Describe key features of high-efficiency equipment in relation to building maintenance
  • Explain the commissioning process during construction and pre- and post-occupancy
  • Explain the elements of construction completion and substantial performance of the work

Time commitment

This course includes approximately 32 hours of content. It is recommended that you commit to studying for 3-4 hours a week in order to be done in 8 weeks. However, you will have up to 3 months to complete. You can progress at your own pace, log in to do assignments, and participate in forum discussions whenever when it’s convenient for you. Having said that, we do encourage you to stick to the posted weekly schedule so that most participants will be working on the same topic at roughly the same time.


Some prior knowledge of Operations and Maintenance would be helpful. Completion of Asset Management Foundations is recommended but not mandatory. As an online course, participants must have basic computer skills and have access to a computer with MS Office 2010 or later and a modern, safe browser. We recommend Chrome, however any updated browser will work. Templates used in this course may require MS Excel, MS Word and .pdf reader. This course is provided in English and requires reading and writing at a grade 8 level.

I took this HousingU course to equip myself in an area where I needed more training. As we plan for housing redevelopment, I needed to understand the concepts behind the redevelopment process, and bring that knowledge to my board of directors. Creating a roadmap toward building was another critical take-away. I highly recommend it to anyone on a path to construction or redevelopment.

My sincerest thanks for all of the incredible work you’ve put into this course. It was very informative and I’ve already benefitted from the content in my work with Brightside. As a communications manager and member of the Brightside leadership team, having a basic understanding of concepts like substantial completion, occupancy, and commissioning has been super helpful. I’ve been able to internalize these concepts for a better understanding of project timelines, contributed to the lease-up process in creative ways, and approached video-documenting the commissioning process in a much more informed way. This course is definitely useful for anyone working in the community housing space as it helps anyone develop occupational agility and flexibility.

Registration Details

To register, click on the button above to login to our secure Registration site.

Note: All HousingU courses are single-user registration only as our learning management system requires a unique email address for each participant. This means that you will not be able to enroll another person(s) on your behalf as each participant is required to set up their own BCNPHA account, register individually and use their own email in order to receive their unique login details and course access, as well as participate in online discussion forums and other activities.

Participants are welcome to either pay upfront or select “Pay Later” upon registration checkout and then forward the receipt/invoice to the appropriate party for reimbursement, if applicable. 

For step-by-step registration instructions (PDF) and/or cancellation policy, check out the Course Registration Information page.

Registrants will receive course access instructions from learn@bcnpha.ca prior to the course start date.

Need help?

For more information email:
Kate Nielsen

I don’t think I realized how much I needed this refresher. The course was excellent and the support invaluable. Affordable housing is a tough business to be in. We need all the help we can get!

As a result of taking this course, I learned about new technologies in green buildings. I will share this knowledge with my team.