HousingU
HousingU Pathway: Operations

Building a Healthy Staff & Workplace Culture | 2025

Self-Directed Module

NEW! Building a Health Staff & Workplace Culture is designed for managers, team leaders, and anyone responsible for recruiting, retaining, and managing staff. Whether you’re new to leadership or a seasoned manager facing high turnover or morale issues, this course offers actionable insights to transform your team dynamics. Nonprofit leaders in particular will find value in strategies tailored to mission-driven organizations with limited resources.

  • 30-day online course
  • Self-directed (non-facilitated)

Details

Date:

Self-Directed Module

Cost:

Free

Member Cost:

Free

Registration Start/End Date:

Registration opens May 22! Note: HousingU course registration is single-user only. Refer to the Registration Details section below before registering.

Topics include

Recruiting Staff | Retaining Staff: Setting the Tone | Retaining Staff: Practical Policies & Building Trust | Releasing & Retraining | Training Workbook

What you’ll learn

By the end of this module you will be able to:

  • recruit effectively by identifying and attracting the right candidates
  • build a positive team culture through setting the tone for a resilient team culture
  • retain top talent by implementing practical policies to help keep employees engaged and reduce turnover
  • lead with accountability by cultivating a culture of trust
  • navigate tough decisions including managing difficult conversations, retraining underperforming staff and make informed decisions about releasing employees when necessary
  • sustain long-term success through aligning team goals with organization vision and building loyalty

Throughout the module you’ll read content and watch 5 videos. You’ll be invited to engage in reflective discussion questions to apply your learning to your own situation. The course also includes a downloadable training handbook.

Time commitment

This module includes approximately 2 to 4 hours of content. The learning content is provided in a format that allows you to progress at your own pace.

You have 30 days to complete the module. At the end of the 30-day enrollment period you will be automatically unenrolled from this module.

Prerequisites

This is an online course and participants must have basic computer skills and have regular access to a computer with MS Office 2010 or later and a modern, safe browser. We recommend Chrome, however any updated browser will work. Templates used in this course may require MS Excel, MS Word and .pdf reader. This course is provided in English and requires reading and writing at a grade 8 level.

Module Duration

Modules are 30 days in length and run continuously throughout the year. You may register for the course at any time during the month or year. You will receive your log-in details upon registration from learn@bcnpha.ca.

Once you receive your log-in details, you can log into HousingU at any time to start your module. You will have 30 days to complete the module from the date that you receive your log-in instructions. For example, if you registered on July 10, you will have until August 10 to complete. After the 30-day enrollment period, you will be automatically un-enrolled from the module. If you do not complete the module within 30 days, you will have to re-register. Contact learn@bcnpha.ca for re-registration enquiries.

Registration Details

To register, click on the button above to login to our secure Registration site.

Please note that all HousingU courses are for single-user registration only, as our learning management system requires a unique email address for each participant. This means you can’t enroll another person on your behalf. Each participant must set up their own BCNPHA account, register individually, and use their own email to receive their unique login details and course access.

Participants are welcome to either pay upfront or select “Pay Later” upon registration checkout and then forward the receipt/invoice to the appropriate party for reimbursement, if applicable. 

For step-by-step registration instructions (PDF) and/or cancellation policy, check out the Course Registration Information page.

Module registration fees are non-refundable.

Need help?

This course was developed by Whole Way House, a registered Canadian charity serving vulnerable seniors and veterans who are facing marginalization, disabilities, addiction issues and/or mental health issues in Vancouver’s Downtown Eastside.