Online Learning Events
OLE Pathway: General

Trauma Informed Practice for Frontline Workers

Approaching your work with a trauma informed lens is necessary for building positive relationships and creating safe and welcoming spaces. In this training we will discuss the types of trauma and their affects, neuroplasticity, principles of trauma informed practice, best practices and worker wellness.

This session is free for BCNPHA Members. Please note that this session will not be recorded. 

What you will learn:

  • the various types of trauma
  • behaviours and recognizing different trauma responses
  • the effects of trauma on the body
  • define and understand neuroplasticity
  • best practices for working with people with trauma

Who should attend:

Frontline workers, Managers/Team Leads, anyone in a client facing role


Erica Mark, Project Manager TRRUST

Erica Mark has been working with children and youth in several capacities out of multiple communities for the past 25 years and is the Vice President of the Child and Youth Care Association of BC. She is currently the Project Manager for TRRUST which is a collective impact for youth transitioning out of government care. Their vision is that youth transitioning out of care in Vancouver have meaningful experiences, caring connections and opportunities to grow and thrive based on individual needs, wants and readiness. In addition to this work, Erica is the Community Youth Development Coordinator for the Vancouver Park Board, and is a passionate advocate for youth services, inclusion, equity, community development, decolonizing systems, reconciliation, lifelong education and using her privileges to benefit those who have been marginalized. With these goals in mind, she spends considerable time developing policies, procedures and training staff to support youth.

Ashely Crossan, TRRUST Operations Manager

Ashley Crossan is a changemaker of public policy related to youth’s transitions from government care. She has over ten years of system change expertise and brought her lived experience in government care as a tool to create sustainable systemic change. She holds a Certificate from SFU in Community Capacity building and is an alumnus of Foster Youth in Action and Fostering Change. Currently, Ashley is the Operations Manager at TRRUST Collective Impact, whose common interest is to achieve system-wide improvements in the outcomes for youth transitioning out of government care in Vancouver



January 17, 2023


10am - 11:30am



Member Cost: