Online Learning Events
OLE Pathway: Operations

Interactive Discussion Around Technology Issues Due to COVID-19 with BC Housing

This webinar will be an interactive roundtable featuring technology leaders from non-profit Housing providers, BCNPHA and BC Housing.

This facilitated discussion will reflect on what has happened within organizations since the COVID-19 pandemic, along with the provincial implementation of social restrictions, which has imposed significant challenges to the sector. This session will explore the technology challenges organizations have encountered, what has been accomplished to date and what the future might hold, including how technology solutions could be a valuable enabler.



May 28, 2020


2:00 pm - 3:00 pm



Member Cost:


Disclaimer: Please note that due to technical difficulties, the first half of the discussion was not recorded.

Who should attend

Executive Directors, Managers who have responsibility for Information Technology

What you will learn

As the COVID-19 Pandemic continues, the goal of the session is to:

  • Understand the technology related challenges encountered
  • Share innovative solutions that have been implemented in the sector
  • Discuss future technology planning supporting efficiency and organizational transformation
  • Identify opportunities for future collaboration
  • Review resources BC Housing has to offer


Mike Klein
Chief Information Officer, BC Housing

As a Senior IT Executive, Mike has spent the last 20 years overseeing the Information Management and Technology (IMT) department at BC Housing, and the last 6 years working closely with housing providers and their technology requirements. Last year he launched the Housing Provider Technology Support program at BC Housing, which includes strategic advice, technology planning, operational assistance, training and the technology  refurbishment program. Mike has been also been a regular speaker at Housing Central and the BCNPHA RENTs.

Justin Harvey
IT Manager, BCNPHA

Dean Pogas
Director of Communications & Programs, BCNPHA