Online Learning Events
OLE Pathway: Leadership

Everything you need to know about Tenant Insurance

Your tenants need tenant insurance. The tenant insurance program with Marsh Canada keeps both tenants and societies protected, provides much-needed benefits in a time of crisis and is low cost. Often, people mistakenly assume that the landlord’s insurance policy will cover tenant losses in the case of a claim. The reality is that the landlord’s insurance will only cover the landlord’s liability. Tenants insurance with Marsh Canada covers loss or damage to your contents caused by a number of insured events including fire, smoke damage, water damage, vandalism and theft. Hear from New Chelsea Society to find out they have benefitted from the Intact Tenants Insurance Program.  Marsh Canada will also discuss how easy it is to implement the program with your tenants.



August 17, 2021


10:30 am - 12:00 pm



Member Cost:


Who should attend

Societies and Property Managers of BCNPHA members

What you will learn

By the end of this session, participants will be able to:

  • Why tenants insurance is important
  • Marsh Tenants Insurance Offering (Broker)
  • Intact Coverages + additional features of the program
  • Marketing Options to promote the program and how tenants can enroll.


Christa Geddes, CIP
Senior Relationship Officer – Marsh

Christa Geddes is a Chartered Insurance Professional at Marsh and has been in the Insurance industry for 19 years. Christa has experience in group insurance programs with a strong focus on customer relationships and marketing of such programs.

Patrick Buchannon
Chief Executive Officer – New Chelsea Society

Pat Buchannon has been the CEO of New Chelsea Society for the past 24 years. A non-profit housing society and registered charity, New Chelsea provides affordable housing and supportive housing for approximately 3,000 low and moderate income seniors, families, and persons with disabilities at 20 property locations in the lower mainland with 1,432 units. He served on the BCNPHA board of directors for 6 years from 2012-2018, and prior to joining New Chelsea Society was the Assistant Director of Student Housing at UBC.

Scott Stewart
Director of Operations – New Chelsea Society

Scott is New Chelsea Society’s Director of Operations. He joined the Society in 2016 as an Operations Manager, then became a Property Portfolio Manager where he assisted in the acquisition of the formerly BC Housing directly managed Stamps Place property. He oversees the Society’s entire property operations.

Shirley Morales
Accounting Assistant & Tenants – New Chelsea Society

Shirley Morales is an Accounting Assistant with the Society and a tenant.