Heat Pump Operator Training Resources

Interested in heat pumps but not sure where to start? What are they? How do they work? Which one should you install? Or maybe you’ve already installed a heat pump and need templates for commissioning and maintenance?

You’re in the right place! Whether you’re based in British Columbia or beyond, these resources are designed to help building operators, technicians, and housing providers understand, operate, and maintain heat pump systems with confidence.

Each training manual includes:

System Overview – How the technology works and where it’s best applied

Operation Guidelines – Daily best practices for efficiency and comfort

Commissioning Templates – Step-by-step checklists for proper start-up

Maintenance Schedules – Preventive care to extend equipment life

Troubleshooting Tips – Solutions for common issues

Training Manuals

Space Conditioning Heat Pumps:

Split Heat Pump – Operator Training Manual (Published 2025)

Variable Refrigerant Flow (VRF) – Operator Training Manual (Published 2025)

Through-Wall Heat Pump (TWHP) – Operator Training Manual (Published 2025)

BC Hydro Video on Heat Pumps

Contact Us

Want heat pump rebate support or project coaching? Contact BCNPHA’s asset management team at energy@bcnpha.ca.