Operations and Maintenance (O&M)
HousingU Pathway: Asset Management

Operations & Maintenance Plan Development Spring 2023

Spring 2023 cohort now closed. Watch for 2024 cohort details to be announced.

Operations & Maintenance Plan Development focuses on (re)developing a maintenance plan. Participants will build on information learned in HousingU’s Building Systems and Building Maintenance courses; however, prior completion of these courses is not mandatory. This course will help new and experienced property and building managers, maintenance staff, and administrators advance their maintenance plans and integrate benchmarking into their maintenance plans. Participants will be given a template for daily, weekly, monthly and annual maintenance, and asked to review/optimize their building’s plan with the help of the template.



Spring 2023 cohort now closed. Watch for 2024 cohort details to be announced.


$209 + GST

Member Cost:

$139 + GST

Registration Start/End Date:

Registration now closed. Watch for 2024 cohort details TBA; contact learn@bcnpha.ca for more information.

Topics include:

Introduction to Maintenance Management | Management Support | Maintenance Items | Planning | Maintenance Assessments | O&M Project Ideas | Performance Trending

What you’ll learn

By the end of Operations & Maintenance Plan Development, successful participants will recognize;

  • The need for Maintenance Management
  • Why management support is important
  • Items that should be on daily, weekly, monthly, annual maintenance checklists
  • The need for an Operations and Maintenance Assessment
  • Some project ideas to optimize building equipment
  • The need for performance trending

Time commitment

This course includes approximately 32 hours of content. It is recommended that you commit to studying for 3-4 hours a week in order to be done in 8 weeks. However, you will have up to 3 months to complete. You can progress at your own pace, log in to do assignments, and participate in forum discussions whenever when it’s convenient for you. Having said that, we do encourage you to stick to the posted weekly schedule so that most participants will be working on the same topic at roughly the same time.


Some prior knowledge of Operations and Maintenance would be helpful. Completion of Asset Management Foundations is recommended but not mandatory. As an online course, participants must have basic computer skills and have access to a computer with MS Office 2010 or later and a modern, safe browser. We recommend Chrome, however any updated browser will work. Templates used in this course may require MS Excel, MS Word and .pdf reader. This course is provided in English and requires reading and writing at a grade 8 level.

The O&M Maintenance Planning Course is super helpful! I enjoy making sense of all the different puzzles that I keep coming across at work into a well organized big picture. Thank you so much.

Registration Details

To register, click on the button above to login to our secure Registration site. Note: We require a unique email address for each course participant as our online learning system will not accept duplicate emails.

For further instructions, check out the Course Registration Information page.

Registrants will receive course access instructions from learn@bcnpha.ca prior to the course start date.

For more information email:
Kate Nielsen – Education Lead