Operations and Maintenance (O&M)
HousingU Pathway: Asset Management

Operations & Maintenance Plan Development | May 2024

May 13 to August 6, 2024

Operations & Maintenance Plan Development focuses on (re)developing a maintenance plan. Participants will build on information learned in HousingU’s Building Systems and Building Maintenance courses; however, prior completion of these courses is not mandatory and the courses can be taken in any order. This course will help new and experienced property and building managers, maintenance staff, and administrators advance their maintenance plans and integrate benchmarking into their maintenance plans. Participants will be given a template for daily, weekly, monthly and annual maintenance, and asked to review/optimize their building’s plan with the help of the template.



May 13 to August 6, 2024


$220 + GST

Member Cost:

$146 + GST

Registration Start/End Date:

Registration is open! Registration closes June 3. Note: HousingU course registration is single-user only. Refer to the Registration Details section below before registering.


Topics include:

Introduction to Maintenance Management | Management Support | Maintenance Items | Planning | Maintenance Assessments | O&M Project Ideas | Performance Trending

What you’ll learn

By the end of Operations & Maintenance Plan Development, successful participants will recognize;

  • The need for Maintenance Management
  • Why management support is important
  • Items that should be on daily, weekly, monthly, annual maintenance checklists
  • The need for an Operations and Maintenance Assessment
  • Some project ideas to optimize building equipment
  • The need for performance trending

Time commitment

This course includes approximately 32 hours of content. It is recommended that you commit to studying for 3-4 hours a week in order to be done in 8 weeks. However, you will have up to 3 months to complete within the course start and end dates. You can progress at your own pace, log in to do assignments, and participate in forum discussions whenever when it’s convenient for you. Having said that, we do encourage you to stick to the posted weekly schedule so that most participants will be working on the same topic at roughly the same time.


Some prior knowledge of Operations and Maintenance would be helpful. Completion of Asset Management Foundations is recommended but not mandatory. As an online course, participants must have basic computer skills and have access to a computer with MS Office 2010 or later and a modern, safe browser. We recommend Chrome, however any updated browser will work. Templates used in this course may require MS Excel, MS Word and .pdf reader. This course is provided in English and requires reading and writing at a grade 8 level.

The O&M Maintenance Planning Course is super helpful! I enjoy making sense of all the different puzzles that I keep coming across at work into a well organized big picture. Thank you so much.

Registration Details

To register, click on the button above to login to our secure Registration site.

Note: All HousingU courses are single-user registration only as our learning management system requires a unique email address for each participant. This means that you will not be able to enroll another person(s) on your behalf as each participant is required to set up their own BCNPHA account, register individually and use their own email in order to receive their unique login details and course access, as well as participate in online discussion forums and other activities.

Participants are welcome to either pay upfront or select “Pay Later” upon registration checkout and then forward the receipt/invoice to the appropriate party for reimbursement, if applicable.

For step-by-step registration instructions (PDF) and/or cancellation policy, check out the Course Registration Information page.

Registrants will receive course access instructions from learn@bcnpha.ca prior to the course start date.

Need help?

For more information email:
Kate Nielsen