Operations & Maintenance Plan Development (May 2024)

Program Description

An Overview

Operations & Maintenance Plan Development focuses on (re)developing a maintenance plan.

Participants will build on information learned in HousingU’s Building Systems and Building Maintenance courses; however, prior completion of these courses is not mandatory and the courses can be taken in any order. This course will help new and experienced property and building managers, maintenance staff, and administrators advance their maintenance plans and integrate benchmarking into their maintenance plans. Participants will be given a template for daily, weekly, monthly and annual maintenance, and asked to review/optimize their building’s plan with the help of the template.

• Online, facilitated course
• Can be completed in up to 8 weeks (participants have up to 3 months to complete)
• This course is part of the Operations and Maintenance (O&M) Program.

Topics Include:

Introduction to Maintenance Management | Management Documents | Asset Inventories | Financial Planning | Maintenance Metrics | Cost Savings | Performance Trending | O&M Planning Process

What You’ll Learn

By the end of this course, participants will be able to identify:

• The need for Maintenance Management
• Why management support is important
• The various schedules used in maintenance planning
• Items that should be on daily, weekly, monthly, annual maintenance checklists
• The need for an Operations and Maintenance Assessment
• Cost-saving opportunities for your building
• The need for performance trending

Time Commitment

This course includes approximately 32 hours of content. It is recommended that you commit to studying for 3-4 hours a week in order to be done in 8 weeks.

However, you will have up to 3 months to complete within the course start and end dates. You can progress at your own pace, log in to do assignments, and participate in forum discussions whenever when it’s convenient for you. Having said that, we do encourage you to stick to the posted weekly schedule so that most participants will be working on the same topic at roughly the same time.

Prerequisites

Some prior knowledge of Operations and Maintenance would be helpful.

Completion of Asset Management Foundations is recommended but not mandatory. As an online course, participants must have basic computer skills and have access to a computer with MS Office 2010 or later and a modern, safe browser. We recommend Chrome, however any updated browser will work. Templates used in this course may require MS Excel, MS Word and .pdf reader. This course is provided in English and requires reading and writing at a grade 8 level.

Registration Details

To register, click on the button above to login to our secure Registration site.

Please note that all HousingU courses are for single-user registration only, as our learning management system requires a unique email address for each participant. This means you can’t enroll another person on your behalf. Each participant must set up their own BCNPHA account, register individually, and use their own email to receive their unique login details and course access.

Participants are welcome to either pay upfront or select “Pay Later” upon registration checkout and then forward the receipt/invoice to the appropriate party for reimbursement, if applicable.

Registration Assistance

For step-by-step registration instructions (PDF) and/or our cancellation policy, check out the Program Info: HousingU Registration page.

Registrants will receive course access instructions from learn@bcnpha.ca prior to the course start date.

Need help?

• Having problems with your account? Email webfeedback@bcnpha.ca.
• Having problems completing your online registration? Email events@bcnpha.ca.
• Having problems accessing your online course? Email learn@bcnpha.ca.

More Information

For more information about course content, contact Kate Nielsen – Education Lead, learn@bcnpha.ca