Welcome to UK Experience Month: Leadership and Governance, a series of Online Learning Events about the experience of UK social housing leaders and experts, organized by BCNPHA in partnership with Golden Marzipan. In this four-part series, a panel of UK social housing leaders and board members will provide insights in to lead and govern in a volatile and uncertain environment. The sessions will cover leadership and direction against changing regulation, government policies and increasing client expectations.
- September 20: Good Governance – How to be a Good Board Member
- September 27 : Changing Client Expectatins – How to Maintain and Modernize Services to your Clients
- October 12: Relational Leadership – Moving the “I” to “we” to “all of us”
- October 19th : Developing Generative Boards – Making Decisions in Complex Times
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Part One: Good Governance – How to Be a Good Board Member
In the first part of this three-part series, Martin Warhurst, an experienced Board Member and finance professional will provide insights on the best practices in governance and regulation in the UK social housing sector. Martin has experience as a Chief Executive and Finance Director in the sector. He will explain how the UK housing sector is changing in the light of customer expectations and increasing risks. He will provide insights on the role of governors in ensuring risk management and assurance, and that your organization is meeting its purpose and objectives.
Who should attend?
Anyone in leadership or board member roles, or who would like to learn more about effective boards.
What will you learn?
- understanding of how social housing in the UK is regulated to ensure housing is safe, affordable and suitable for tenants
- how the housing sector can change to meet client expectations and needs
- role of boards in risk management and assurance
- how to ensure your organization is meeting purpose and objectives
Presenters:
Martin Warhurst – Board Member at Leeds Federated HA
Martin is an experienced Board Member and finance professional will provide insights on the best practices in governance and regulation in the UK social housing sector. Martin has experience as a Chief Executive and Finance Director in the sector.
Steve Dungworth – Digital Advisor 
Steve is an experienced leader and innovative change agent. He has worked in public sector for over 40 years, the last 12 engaged in digital transformation within the social housing sector. He is:
- experienced in social housing digital transformation.
- engaging with customers, staff and managers.
- knowledgeable about the social housing technology supplier market.
- expert in programme and project management.
- published writer and speaker in digital media and at conferences.
Steve is an advanced practitioner in Managing Successful Programmes, Management of Risk and ITIL. He has an MBA (Manchester Business School) specialising in Management Consultancy, Quality and Customer Service and is a Fellow of the Chartered Management Institute.
Steve is co-founder of Golden Marzipan and is working with several organizations in the social housing sector. He successfully developed and implemented the digital strategies at several organizations including a large HA which included integrated projects on omni-channel customer contact, mobile working and development of a self-service website.
Board Member at Leeds Federated Housing Association.
Claire Maxwell – 
Organisational Development consultant and advisor on Governance
Claire has worked as a consultant within the UK and internationally for over twenty years. until very recently being most closely connected to the Oasis School of Human Relations as both a Director and an Associate Director. Her specialism is designed, creating and facilitating collaborative, inclusive and creative Whole Person approaches, predominantly within the not for the profit sector. Highly sought after as a coach, Claire also works regularly with Boards, Executive Teams and in Universities and Business Schools, both as a lecturer and facilitator in the development of alternative approaches to leadership and learning.
Governance roles have been many and varied, including Claire’s current roles as Immediate Past Chair (term concluded in June 2023) and Board Member of the Globally Responsible Leadership Initiative (www.grli.org). She is also an advisor on Governance and Whole Person approaches to the Core Team.
Claire continues her involvement with the theatre and other forms of creativity, she is a long-standing Fellow of the Royal Society of Arts, a contributor to their Good Work Guild and a published poet
