The Promise of Engagement

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Online Learning Event

Free
Free for members

Start: Dec 2, 2024
End: Jan 30, 2025

Start: 2:30 pm
End: 4:00 pm

Online (Zoom)

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Nov 27 – Nov 27, 2025

Registration closes November 27, 2024.

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Program Description

An Overview

Truly authentic engagement is an essential component of work in the non-profit housing sector.

Whether you’re connecting with long-time partners on an ongoing project, expanding your reach for an innovative housing development or embarking on wider community consultation for your new housing proposal, effective engagement is the cornerstone of your project’s success. In this 90-minute session, staff at all levels of your organization will learn how to undertake community and partner engagement at the community and system level. Participants will come away with an understanding of when and why to engage, as well as the promises of engagement and the strategic dos and don’ts for authentic engagement.

This session is capped at 80 participants. Please note that this session will not be recorded. 

This program is generously sponsored by Canada Mortgage and Housing Corporation.

Who Should Attend

Engagement and communications staff, policy and program managers, decision makers, developers and operators

What You Will learn

By the end of this session, participants will be able to:

  • Understand what engagement is and is not
  • Discuss the different levels of engagement
  • Compare the dos and don’ts of authentic engagement
  • Activate the promises of engagement (risk management, innovation, durable decision making, equitable and just communities)
Jessica Delaney

Jessica Delaney

CEO,
Engage Delaney

Jessica Delaney is an accomplished trainer, having instructed thousands of professionals over the last 15 years. Jessica is a leading licensed trainer with the International Association of Public Participation (IAP2), having delivered more than 100 IAP2 courses (and counting!). Jessica’s engaging and personable training style, both in-person and virtually, draws on her extensive experience as an engagement professional, utilizing real-life examples across a wide variety of sectors to bring the course material to life.

Jessica is a certified public participation professional (CP3), a certified professional facilitator (CPF) through the International Association of Facilitation (IAF) and a certified organizational coach (COC) through the University of British Columbia. She utilizes her vast array of facilitation skills and approached to connect with participants and deliver a unique training experience, illustrating how the course theory supports working through real-world engagement challenges and opportunities.

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