2020 Courses are now closed. Contact learn@bcnpha.ca for more information.
With the shift to remote workplaces, brushing up on our IT skills is more important than ever. The Tech Talks series, in partnership with BC Housing, offers online housing education focusing on your society’s IT needs. Sessions cover a range of topics, including Microsoft Office tools (Word, Excel, PowerPoint, Outlook and Teams), productivity tips, security and management.
There are two types of sessions, those associated to productivity and those associated to security. Several have multiple offerings but limited seating. There is no cost to attend these sessions. Information on how to access the training will be sent to registrants a few days before the session through BC Housing.
Productivity Training Sessions
Presenters: Shelley Joseph and Renata Noro (BC Housing)
Session limit: 30 people
PLEASE NOTE: Access to the productivity training sessions is only available to those who are registered. Links are unique to each registrant and are not shareable.
Microsoft Outlook
Participants in this course will learn processes to better manage Messages, Tasks, Contacts. It will also cover how to create rules and categories to manage message more effectively, using Quick Parts, and customizing the Outlook environment.
Pre-Requisite: The user must have an understanding of using a windows-based computer. User’s should be comfortable using the keyboard, mouse, and Start menu. User’s must also have an understanding of composing messages, managing messages, calendar, and contacts, working with tasks and notes, and customizing the Outlook environment.
September 15, 2020 9:00 – 10:00 am
Registration closed: Course is currently at capacity.
October 20, 2020 9:00 – 10:00 am
Microsoft Excel
Participants in this course will learn some of Excel’s less well known capabilities such as using Flash Fill, creating Charts, how to use Conditional formatting effectively, using the Quick Analysis Tool, How to Use Tell Me, How to combine text from multiple cells, how to freeze rows and columns, using the Auto Calculate Menu, How to Link Sheets, How to track changes and Protecting your Worksheet.
Pre-Requisite: The user must have an understanding of using a windows-based computer. User’s should be comfortable using the keyboard, mouse, and the Start Menu. Should also have an understanding of Excel’s basic features.
September 29, 2020 9:00 – 10:00 am
Registration closes: September 24, 2020 at noon
Microsoft Word
Participants in this course will learn processes to customize the Word environment, using Quick Parts, Mail Merge, Formatting tools, Working with Headers and Footers, and creating a Table of Contents, creating templates and forms, performing basic calculations, protecting documents, and Pinning Files for easy access.
Pre-Requisite: The user must have an understanding of using a windows-based computer. User’s should be comfortable using the keyboard, mouse, and the Start Menu. User’s should be comfortable using Word basic features.
September 22, 2020 9:00 – 10:00 am
Registration closes: September 17, 2020 at noon
October 27, 2020 9:00 – 10:00 am
Registration closes: October 22, 2020 at noon
Microsoft Teams
This course is intended to help all users get started with Teams, use messages and channels, communicate in different ways, and customize Teams settings. By the end of this course, users should be comfortable using the Teams app in their day to date workflow.
Pre-Requisite: None
September 8, 2020 9:00 – 10:00 am
Registration closed: Course is currently at capacity.
October 13, 2020 9:00 – 10:00 am
Registration closes: October 8, 2020 at noon
Microsoft PowerPoint
Want to make that presentation pop? This course will show you how to use animation, how to add audio, embed video, how to use the recording feature, how to convert a word document into a presentation, and reduce the size of your presentation, and how to use the speaker view when it’s time to present.
Pre-Requisite: The user must have an understanding of using a windows-based computer. User’s should be comfortable using the keyboard, mouse, and the Start Menu. Should also have an understanding of PowerPoint’s basic features.
October 6, 2020 9:00 – 10:00 am
Registration closes: October 1, 2020 at noon
Security Training Sessions
Presenter: Brendan Reid / Mike Lee (BC Housing)
Surviving “Cyber Incidents”: Cyber Security Incident Best Practices
A constant presence on news media, cyber security and data breach incidents are a fact of life when considering information technology strategies.
• Prepare: best practices to prepare your organization to minimize the impact of an incident
• Respond: steps to consider when responding to an incident
• Learn: post incident review after the dust has settled
October 13, 2020 10:00 – 11:00 am
Registration closes: October 8, 2020 at noon
Social Engineering: Fake princes and big phishes
Computer fraud is more complex than foreign royalty offering us free money or fake CRA officers accusing us of tax fraud. We see many successful attacks against people and organizations in the media daily. The constant across these attacks is the repeated exploitation of human psychology through a process known as social engineering.
September 8, 2020 10:00 – 11:00 am
Registration closes: September 3, 2020 at noon
October 6, 2020 10:00 – 11:00 am
Registration closes: October 1, 2020 at noon
“but…I didn’t send that email” First Steps in Dealing with a Cyber Attack
71% of organizations experienced a cyber-attack on their systems in 2019. While prevention and detection are key aspect of cyber security, knowing the steps to take in response to an event is important. In this session we’ll make recommendations about how to prepare for a cyber attack and what elements to focus on in the first 30 minutes of a cyber event.
September 15, 2020 10:00 – 11:00 am
Registration closes: September 10, 2020 at noon
October 20, 2020 10:00 – 11:00 am
Registration closes: October 15, 2020 at noon
Multi-Factor Authentication – Reasons why you need to use it
In today’s cloud heavy world, the username and password “lock and key” just isn’t sufficient anymore. User often reuse weak passwords across multiple accounts or are tricked into giving up their password by a clever phishing email or scam. MFA adds another layer of protection to your organization’s accounts.
In this session we’ll talk about what MFA is and how it can protect your organization, as well as some tips to bring resistant employees on board.
September 22, 2020 10:00 – 11:00 am
Registration closes: September 17, 2020 at noon
October 27, 2020 10:00 – 11:00 am
Registration closes: October 22, 2020 at noon
Key to creating Security Awareness
Join us for a discussion on how to launch a basic Cyber Security Awareness program. We’ll focus on how to identify risks and shift user behaviors to help improve your organization’s security posture.
September 29, 2020 10:00 – 11:00 am
Registration closes: September 24, 2020 at noon