Seniors Housing Outreach Worker

Seniors Services Society

Title: Seniors Housing Outreach Worker
Hours of Work: Monday to Friday 8:30am to 4:30pm, 37.5 hours per week
Probationary period: 3 to 6 months Depending on Qualifications

Society Profile:
Seniors Services Society of BC is a non-profit agency located in New Westminster, B.C. which provides support services for seniors in New Westminster to live independently, as well outreach services for seniors in housing crisis across Metro Vancouver.
Within the vision and mission statements of the Society, reporting to the Housing Supervisor, the Housing Outreach Worker will be responsible for maintaining a caseload of homeless and at-risk seniors to attain and/or maintain appropriate housing and services to support their long-term well-being.

Key Work Objectives:
•Provide intensive housing outreach services to a caseload of older adults who are homeless or at risk in Metro Vancouver
•Assist clients in securing long term affordable and appropriate housing and any necessary supports for independent living
•Assist homeless clients in accessing emergency shelter and support services.
•Network with service providers and make referrals for your clients as appropriate including the health authority and mental health
•Build working relationships with housing providers including BC Housing, subsidized housing providers and private landlords
•Work with building managers and landlords to prevent evictions of clients
•Maintain timely, accurate and appropriate records as required and prepare reports as requested
•Represent the agency in the community when requested
•Any other duties as required or assigned

•Post-secondary education or equivalent work experience in any of the following areas: social work, community social service, mental health, or gerontology. A bachelor’s degree is preferred.
•Minimum one year experience working with those who are homeless, living with mental illness and/or addiction.
•Knowledgeable in community resources for seniors
•Understanding of systems that can lead to homelessness and/or poverty
•Must have own vehicle and valid class 5 driver’s license
•Non-Violent Crisis Intervention certificate an asset
•First Aid certificate an asset
•Must be willing to provide a criminal record check
•Ability to balance work/life

Other knowledge, skills, and abilities: The successful applicant will be a self-driven and motivated individual who can work under minimum supervision. They must be a team player, able to build positive relationships with co-workers, volunteers, clients, housing providers, and community stakeholders.

Thorough knowledge of government and community resources and programs for seniors and those defined as, ‘hard to house’ a definite asset. The applicant will be a creative problem solver who can work under stress and remain calm under tight timelines. They will be a highly organized individual who is detail oriented. The ability to lift 40lbs will be required.

Rate of pay will be determined according to the successful applicant’s education, skills, and experience. A competitive benefits package is included after probation. This is a full time position – 37.5 hours per week, Monday to Friday, 8:30am – 4:30pm.

Please submit your resume and cover letter via fax or e-mail only. NO PHONE CALLS PLEASE.

• Only candidates with a minimum one year experience working with those who are homeless, living with mental illness and/or addiction will be contacted. OPEN UNTIL FILLED.

Contact: Housing Services Supervisor
Seniors Services Society 750 Carnarvon Street, New Westminster, BC, V3M 1E7
Email: Fax: 604-520-1798 Web:

Closing Date: February 28, 2019

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