Property Manager - Ted Kuhn Towers

  • Full Time
  • Surrey, BC
  • Posted 1 week ago
  • Expires: 2019-09-14

Options Community Services Society

Reporting to the Deputy Executive Director (DED), of Options Community Services, the Property Manager will be responsible for the effective management of Ted Khun Towers, a social housing program which consists of two buildings with over 420 bachelor and 1-bedroom units. We are committed to empowering individuals, supporting families and promoting community health.

• Interviews and selects residents based on program criteria, suitability for the building, and confirmation of third party support for mental health or addiction issues.
• Ensures the completion of Tenancy Agreement/Program Participant Agreement and move-in condition inspection reports and critical tenant information is gathered and maintained.
• Builds positive relationships with residents and supports their personal development, encouraging healthy life choices and involvement in building and resident activities.
• Oversees the collection of rent payments and rental arrears and informs DED of any issues or trends that require further corrective action.
• Liaises with community agencies such as police and reports suspicious activities in or around the building.
• Expertly executes program management tasks in collaboration with the Program Manager, including issue and risk management, building complex multi-phase program schedules, tracking dependencies and milestones, and communication of overall program status.
• Managing all aspects of complex, large-scale supportive housing programming in a highly sensitive environment often through a consultative and collaborative process.
• Developing and implementing effective programs, processes, procedures, and schedules for meeting project and program deliverables and resident’s needs.
• Chairing and facilitating high-level resident and team meetings
• Supervise the ongoing maintenance of training manuals and computerized records and documentation by performing audits to ensure accuracy of resident physical and virtual files, and statistical data.
• Responsible for building revenue and expenses including preparing and operating within an approved budget; analyzing monthly financial statements and preparation of monthly management report; ensure billings and year-end adjustments are correct.
• Oversee accounts receivable to ensure they are maintained at an acceptable level.
• Work closely with Maintenance teams to ensure the efficient operation, maintenance and repair of properties including compliance with government regulations, achievement of maintenance/life safety standards and sourcing cost effective ways to operate.
• Develop, administer, and submit regular financial reports and budgets (operating & capital) within established guidelines.
• Interact and effectively communicate on financial performance, property operations, staffing, and resident relations.
• Conduct and document annual building inspections, as well as routine follow up to ensure all items identified are addressed in a timely manner.
• Ensure health & safety policies and procedures are compliant
• Determines staffing including recruitment, scheduling, training, performance reviews etc.,
• Ensures the training on Naloxone protocols in place for all employees and forwards records for personnel files.
• Works with direct reports to establish deliverables with measureable objectives and timelines, develop plans for skillset growth, and conduct formal performance reviews.

Closing Date: September 14, 2019

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