Not registered?
If you have not registered, please see below for step-by-step instructions:

Registration Assistance
If you have read the instructions above and still require registration assistance or have questions regarding your payment, please contact

What’s Next?
Once you complete your registration for a BCNPHA online course or 30-day module, you will receive a welcome email with course details and login information from HousingU, BCNPHA’s online learning management system (, within one week of the course start date (for facilitated online courses), or on the 1st or 15th of each month (for 30-day modules). If you do not receive a welcome email on your course or module start date, please contact for assistance.

If you completed your registration for a BCNPHA webinar, you will receive your dial-in instructions one week prior to the webinar. If you did not receive the dial-in instructions, please contact for assistance.

Module Duration
Modules are 30 days in length, and run throughout the year, beginning on the 1st and 15th of each month. You may register for a module at any time throughout the month or year. You will receive your log-in details either on the 1st or 15th of each month, depending on which date you registered. For example, if you register any time from April 2 to 15, you will receive your log in-instructions and access to the module on April 15. If you register any time from April 16 to May 1, you will receive your log-in instructions and access to the module on May 1.

Once you receive your log-in details, you can log into HousingU at any time to start your module. You will have 30 days to complete the module from the date that you receive your log-in instructions. For example, if you received your log-in details on April 1, you will have until April 30 to complete the module. If you received your log-in details on April 15, you will have until May 15 to complete the module. After the 30-day enrollment period, you will be automatically un-enrolled from the module. If you do not complete the module within 30 days, you will have to re-register for the module.

For information about Course Content or Moodle
If you have any questions about course content or our online learning system (Moodle) please contact

Cancellation Policy
Courses, modules and webinars are non-transferable. Any cancellations or changes to course registration by the registrant must be made in writing to Cancellations received 7 days prior to a course’s starting date will receive a full refund. Cancellations received less than 7 days prior to the course’s start date will receive a full refund, less a 20% processing fee. No refund will be given for 1) cancellations less than 24 hours prior to a course’s start date; or 2) for cancellations at any time prior to 30-day course modules and webinars (non-refundable).

If, for any reason, BCNPHA cancels a course, module or webinar, registrants will receive a full refund. Please allow 2 to 3 weeks for refund cheques to be processed.