Asset Management Foundations – HousingU online module

Asset Management Foundations is a 30-day, self-directed (non-facilitated) course module for those looking for a broad overview of Facilities Operations and Maintenance. The goal of the Foundations module is to provide a basic understanding of residential buildings, maintenance, and the management of an operations and maintenance program. Because this course covers the basics, it is an ideal place for new building managers, tenant volunteers, administrators and maintenance personnel to begin. It serves as a starting base for BCNPHA’s Operations and Maintenance Program, as well as a great primer for board members unfamiliar with the ins and outs of operations and maintenance.

This curriculum has been developed in partnership with FortisBC.

Topics include:

Operations & Maintenance Models | Types of Maintenance | Role of Stakeholders | Energy Management Basics | Utility Analysis | Benchmarking | Tenant Engagement | Introduction to Operations and Maintenance Planning

What you'll learn

By the end of this module you will be able to:

  • Recognize types of buildings and construction techniques;
  • Choose the best maintenance models, types and strategies for your building(s);
  • Review building asset classification systems;
  • Recognize the benefits and best practices of energy management;
  • Begin to create or adapt your building operations and maintenance plan; and
  • Recognize the role of maintenance planning within the overall operation planning process.

Throughout the module you’ll read or watch content, be invited to engage in various activities, and apply your learning to your own situation.

Time commitment

You have 30 days to complete the module. At the end of the 30-day enrollment period you will be automatically unenrolled from this module.

The learning content is provided in a lesson format that allows you to progress at your own pace. The lesson includes non-graded checks for understanding. This module also includes an non-graded pre-test and a graded post-test. You’ll need to complete the non-graded pre-test in order to access the lesson.

To receive a certificate you’ll need to score 70% or more on the post-test. You can re-take the post-test as many times as needed, within your enrollment period.


This is an entry level course so no prior knowledge of Operations and Maintenance is necessary.

This is an online course and participants must have basic computer skills and have regular access to a computer with MS Office 2010 or later and a modern, safe browser. We recommend Chrome, however any updated browser will work. Templates used in this course may require MS Excel, MS Word and .pdf reader. This course is provided in English and requires reading and writing at a grade 8 level.

Module Duration

Modules are 30 days in length, and run throughout the year, beginning on the 1st and 15th of each month. You may register for a module at any time throughout the month or year. You will receive your log-in details either on the 1st or 15th of each month, depending on which date you registered. For example, if you register any time from April 2 to 15, you will receive your log in-instructions and access to the module on April 15. If you register any time from April 16 to May 1, you will receive your log-in instructions and access to the module on May 1.

Once you receive your log-in details, you can log into HousingU at any time to start your module. You will have 30 days to complete the module from the date that you receive your log-in instructions. For example, if you received your log-in details on April 1, you will have until April 30 to complete the module. If you received your log-in details on April 15, you will have until May 15 to complete the module. After the 30-day enrollment period, you will be automatically un-enrolled from the module. If you do not complete the module within 30 days, you will have to re-register for the module.


$39 (+GST) for members $59 (+GST) for non-members

There are no bulk discounts available for this module and registration fees are not refundable.

This course is part of the Operations and Maintenance (O&M) Program.


To register, click the large green button at the top of this page: “Login to account”, or “Create an account” (if you do not yet have one). Note: We require a unique email address for each course participant as our online learning system will not accept duplicate emails. If you need further instructions, click Course registration instructions.

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