FOAM (Facilities Operations and Maintenance) Program

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The FOAM program consists of eight online operations and maintenance courses. Each course includes discussion forums, checks for understanding and take-back-to-work tools that can be used right away. Each course is designed to be interactive and focuses on all aspects of building operations and maintenance with a special focus on energy management. FOAM courses can be taken individually however participants will gain the most by taking the entire program in the order presented. Most of the courses can be completed in 6-8 weeks but we allow for a full three months to accommodate busy schedules. Courses are offered online through HousingU, BCNPHA’s online learning management system. The FOAM program is funded by FortisBC.

Who is this program for?

This program will benefit those just entering the non-profit operations and maintenance profession as well as seasoned non-profit sector employees interested in creating living spaces that run more economically and efficiently.

What are the program goals?

The overall goal of the FOAM program is to help housing providers operate and maintain affordable housing in a safe, cost effective and energy efficient manner. By the end of the program participants will have created a customized, integrated operations and maintenance plan, designed specifically for their facilities.


FOAM 101 - Fundamentals - This introductory course will meet the learning needs of new and aspiring property and building managers, maintenance staff and administrators. Click for more information.

FOAM 102 - Building Systems - This intermediate level course begins where Fundamentals left off. Building on a basic understanding of Operations and Maintenance, participants will create maintenance plans for each of their building systems. Click for more information.

FOAM 103 - Building Maintenance - This intermediate level course focuses on maintenance principles, practices and techniques for organizations of different size and complexity. Click for more information.

FOAM 104 - Business Practices - This advanced level course focuses on the business side of Operations and Maintenance. Click for more information.

FOAM 105 - Operations & Maintenance Plan Development - This intermediate level course that focuses on (re)developing a maintenance plan. Click for more information.

FOAM 106 - Introduction to Capital Planning - This introductory level course provides a foundation for Capital Planning. Click for more information.

FOAM 108 - Sustainable Buildings - This intermediate level course focuses on strategies to reduce the impact that operating and maintaining affordable housing has on the environment. Click for more information.

For more information email:

Kate Nielsen

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