Course registration information

Not registered?
If you have not registered, please see below for step-by-step instructions:

Registration Assistance
If you have read the instructions above and still require registration assistance or have questions regarding your payment, please contact events@bcnpha.ca.

What’s Next?
Once you complete your registration for a BCNPHA online course or 30-day module, you will receive a welcome email with course details and login information from HousingU, BCNPHA’s online learning management system (learn@bcnpha.ca), within one week of the course start date (for facilitated online courses), or 24 hours prior to the module start date (for 30-day modules). If you do not receive a welcome email 24 hours prior to your course or module starting, please contact learn@bcnpha.ca for assistance.

Module Duration
Modules run in 30-day cycles at the start of each month. Once a module is launched, you may register at any time. You will receive your log-in details at the end of the month in which you registered, for access to the module beginning on the first day of the following month. For example, if you register on February 15, you will have access to the module on March 1. If you register any time on or after March 1, (for example, March 5) you will have access to the module on April 1.

Once you receive your log-in details, you can log into HousingU at any time to start your module. You will have 30 days to complete the module from the date that you receive your log-in instructions. After the 30-day enrollment period, you will be automatically un-enrolled from the module.

For information about Course Content or Moodle
If you have any questions about course content or our online learning system (Moodle) please contact learn@bcnpha.ca.

Cancellation Policy
All cancellations or changes to course registration must be made in writing to learn@bcnpha.ca. Cancellations received 7 days prior to the course’s starting date will receive a full refund. Cancellations received less than 7 days prior to the course’s start date will receive a full refund, less a 20% processing fee. No refund will be given for cancellations less than 24 hours prior to the course’s start date. If for any reason we cancel this course, you will receive a full refund. Please allow 2 to 3 weeks for refund cheques to be processed. 30-day course modules are non-refundable.